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Get live messages via API or webhook

  • September 20, 2023
  • 1 reply
  • 55 views

Is there any option to get event about Post (message anouncement for instance) has been created / setted as “live” ? via API for example? before user received it

Best answer by Jacob Cox

Hi @Dmitrii Sablin !

 

We do have the content_stat.post Webhook to track Post activity, but the activity it tracks is for actions between it and the Intercom Contact it gets sent to (see actions below).

There isn’t a Webhook for when a Post gets set ‘live’ though or any other activity that would take place on the Admin-side of those Outbound Messages.

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Jacob Cox
Intercom Team
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  • Sr. Technical Support Engineer
  • 441 replies
  • Answer
  • September 23, 2023

Hi @Dmitrii Sablin !

 

We do have the content_stat.post Webhook to track Post activity, but the activity it tracks is for actions between it and the Intercom Contact it gets sent to (see actions below).

There isn’t a Webhook for when a Post gets set ‘live’ though or any other activity that would take place on the Admin-side of those Outbound Messages.


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