How do I get conversations of a contact? There are methods for getting all conversations and all contacts? Should I loop through all conversations to filter the ones that belong to a given contact?
Answered
How do I get conversations of a contact?
Best answer by Roy
@user876 , In this case, you should use Conversation Search API.
Sending post request to "https://api.intercom.io/conversations/search/b>"
Request:
======================
{
"query": {
"field": "contact_ids",
"operator": "=",
"value": "Intercom Contact ID"
}
}
======================
🦄 I hope this will be helpful, Let me know if you have any further questions.
+5Hello @user876 ,
Q - How do I get conversations of a contact?
A - You want to get conversations from the Intercom app or via API?
From Intercom App:
- You can open a contact profile to see all conversations
- You can use the search option:
Let me know if you want to get conversations via API to provide further instructions.
+5@user876 , In this case, you should use Conversation Search API.
Sending post request to "https://api.intercom.io/conversations/search/b>"
Request:
======================
{
"query": {
"field": "contact_ids",
"operator": "=",
"value": "Intercom Contact ID"
}
}
======================
🦄 I hope this will be helpful, Let me know if you have any further questions.
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