Hey everyone. I try to understand how I can connect a bot made on a different platform to the Intercom. Has anyone come across a similar case?
Page 1 / 1
Hey @evgeniya ! At the moment you cannot link an external bot with Intercom. Would you mind expanding a bit more on your use case? I ask this because I want to check whether custom action will be helpful for your use case. Custom Actions are no-code and deeply embedded integrations that can connect your live external data with Intercom. This live data can be used to power bot flows, allowing your customers to self-serve their queries automatically in the Messenger. More details can be found in this article
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.