The attachments that are upload through the browser are working fine as seen in the image and json file attached (red sample label image)

But attachments that are uploaded and attached to replies are not working as expected. The files are uploaded correctly and are attached to the tickets parts (id 265 and 266). If we visit the file url then the image works correctly. But on the browser the images are not showing up (as seen in the screenshot).

I am unsure what I am doing wrong?

{
  "type": "ticket",
  "id": "70",
  "ticket_id": "11",
  "ticket_attributes": {
    "_default_title_": "examplecompany@verun.com",
    "_default_description_": "@Services:\nBuilding & Property Wash\n-\n@Rooms:\n\n-\n@Message:\nasdfasdf"
  },
  "ticket_state": {
    "type": "ticket_state",
    "id": "1",
    "category": "submitted",
    "internal_label": "Submitted",
    "external_label": "Submitted"
  },
  "ticket_type": {
    "type": "ticket_type",
    "id": "5",
    "name": "Job",
    "description": "Job",
    "icon": "👷",
    "workspace_id": "#####",
    "archived": false,
    "created_at": 1727322688,
    "updated_at": 1727322688,
    "is_internal": false,
    "ticket_type_attributes": {
      "type": "list",
      "data": d
        {
          "type": "ticket_type_attribute",
          "id": "5323363",
          "workspace_id": "#####",
          "name": "_default_title_",
          "description": "",
          "data_type": "string",
          "input_options": { "multiline": false },
          "order": 0,
          "required_to_create": false,
          "required_to_create_for_contacts": false,
          "visible_on_create": true,
          "visible_to_contacts": true,
          "default": true,
          "ticket_type_id": 5,
          "archived": false,
          "created_at": 1727322688,
          "updated_at": 1727322688
        },
        {
          "type": "ticket_type_attribute",
          "id": "5323364",
          "workspace_id": "#####",
          "name": "_default_description_",
          "description": "",
          "data_type": "string",
          "input_options": { "multiline": true },
          "order": 1,
          "required_to_create": false,
          "required_to_create_for_contacts": false,
          "visible_on_create": true,
          "visible_to_contacts": true,
          "default": true,
          "ticket_type_id": 5,
          "archived": false,
          "created_at": 1727322688,
          "updated_at": 1727322688
        }
      ]
    },
    "category": "Customer"
  },
  "contacts": {
    "type": "contact.list",
    "contacts": a
      {
        "type": "contact",
        "id": "670729f30110ce10006d4400",
        "external_id": "97acc5c1-6618-4952-9c4b-1813886797e6"
      }
    ]
  },
  "admin_assignee_id": "7590886",
  "team_assignee_id": "0",
  "created_at": 1728522740,
  "updated_at": 1728961454,
  "ticket_parts": {
    "type": "ticket_part.list",
    "ticket_parts": a
      {
        "type": "ticket_part",
        "id": "249",
        "part_type": "ticket_state_updated_by_admin",
        "ticket_state": "submitted",
        "previous_ticket_state": "submitted",
        "created_at": 1728522741,
        "updated_at": 1728522741,
        "author": {
          "id": "7524379",
          "type": "bot",
          "name": "Fin",
          "email": "operator+#####@intercom.io"
        },
        "attachments": e],
        "redacted": false
      },
      {
        "type": "ticket_part",
        "id": "264",
        "part_type": "note",
        "body": "",
        "created_at": 1728960736,
        "updated_at": 1728960736,
        "author": {
          "id": "7590886",
          "type": "admin",
          "name": "fname lastn",
          "email": "fname@examplecompany.nz"
        },
        "attachments": e
          {
            "type": "upload",
            "name": "sampleimage.jpg",
            "url": "https://test-domain---official.intercom-attachments-1.com/i/o/#####/1216040056/8675c812172c667f182cf43ae4e8/sampleimage.jpg?expires=1728964800&signature=68775980964a648c35873cde5c69965ce657e881a67609afafc109a96cdf1b01&req=dSImEMl6nYFaX%2FMW1HO4zUE8hfCleBbFmft%2BaivxdX97CcUuLvzcU9Y%3D%0A",
            "content_type": "image/jpeg",
            "filesize": 56229,
            "width": "520",
            "height": "360"
          }
        ],
        "redacted": false
      },
      {
        "type": "ticket_part",
        "id": "265",
        "part_type": "note",
        "body": "<p>Image test</p>",
        "created_at": 1728960973,
        "updated_at": 1728960973,
        "author": {
          "id": "7524379",
          "type": "bot",
          "name": "Fin",
          "email": "operator+#####@intercom.io"
        },
        "attachments": e
          {
            "type": "upload",
            "name": "depositphotos_48410095-stock-photo-sample-blue-square-grungy-stamp.jpg",
            "url": "https://test-domain---official.intercom-attachments-1.com/i/o/#####/1216041968/a4284b6a5609e0c313635dc6d475/depositphotos_48410095-stock-photo-sample-blue-square-grungy-stamp.jpg?expires=1728964800&signature=e660dc30271700ecf240d751a53e3fa5eda5b4250ae18ff5ea543b82117859c4&req=dSImEMl6nIhZUfMW1HO4zUybqi%2BhfuTn4FyD4VXpsupuWzg0nkF3UN0%3D%0A",
            "content_type": "image/jpeg",
            "filesize": 29006,
            "width": null,
            "height": null
          }
        ],
        "redacted": false
      },
      {
        "type": "ticket_part",
        "id": "266",
        "part_type": "note",
        "body": "<p>Image test</p>",
        "created_at": 1728961454,
        "updated_at": 1728961454,
        "author": {
          "id": "7524379",
          "type": "bot",
          "name": "Fin",
          "email": "operator+#####@intercom.io"
        },
        "attachments": e
          {
            "type": "upload",
            "name": "1667.jpg",
            "url": "https://test-domain---official.intercom-attachments-1.com/i/o/#####/1216046205/e8d7eed861b562ddbbd05f931c41/1667.jpg?expires=1728964800&signature=c43e1a34590f91a9e2456497dca361e69d2a8265fb7dcbf6d39101f6ebff13f8&req=dSImEMl6m4NfXPMW1HO4zUd2Bnsz6w8CK3bgCqNJPwbghp%2F7zvIoB%2FE%3D%0A",
            "content_type": "image/jpeg",
            "filesize": 422744,
            "width": "2500",
            "height": "1667"
          }
        ],
        "redacted": false
      }
    ],
    "total_count": 3
  },
  "open": true,
  "linked_objects": {
    "type": "list",
    "data": d],
    "total_count": 0,
    "has_more": false
  },
  "category": "Customer",
  "is_shared": true
}