I'm creating a user in the api and filling in the phone field. I Want fill a field "WhatsApp Number"
How I do that?
there is nothing in the documentation
I'm creating a user in the api and filling in the phone field. I Want fill a field "WhatsApp Number"
How I do that?
there is nothing in the documentation
Best answer by Oseas
Hey @eduardo l! Oséas here from the Customer Support Specialist team 🕵️
The attribute you have to fill in for WhatsApp outbound is "Phone". We use the "Phone" field to send WhatsApp messages. The format ideally should be the E.164 standard (e.g. +44123412342). For additional context, the “WhatsApp number” attribute gets filled automatically when you receive a WhatsApp message from a user, but it cannot be edited from the UI.
Hope that helps!
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