Which client secret should be used fro webhook authentication

  • 18 January 2024
  • 2 replies

We do have our app published in intercom store and our customers gonna use that app to install / use it to interact with our system, we do ask customers to configure the our endpoint under webhook for interaction purpose. I do have questions, as per this documentation they mentioned “your app’s client secret” do that mean client secret of published app or we should get customer’s intercom workspace app’s client secret


Best answer by mateusz.leszkiewicz 23 January 2024, 13:28

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2 replies

In above scenario the published app's webhook URL and App's client secret will be used

Userlevel 2
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Hi there,

In the developer documents above, the guide refers to setting up Webhooks in your own workspace. In order to sign notifications correctly, you’ll need to have access to the secret of the workspace you want to create Webhooks for. 

Let me know if that makes sense.

Cheers Mat!