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Configure an Oauth App's Canvas Kit Messenger Webhook URL dynamically


We have created an intercom Oauth app (Statuspal.io) and is working well so far, but we have now introduced a new region of servers (EU) which have a different domain statuspal.eu instead of statuspal.io, however in the Intercom app settings (Canvas Kit > Messenger) it only allows for one flow of URLs, where we already have statuspal.io.

 

Is there a way to add a new flow of URLs (statuspal.eu)? or perhaps make the domain dynamic so to write the URLs like "{host}/api/v1/intercom/initialize"?

 

Or should we just create a new Intercom app altogether, this one seems weird to me, as we'd have multiple apps listed in the store differing only on which region they are for.

Best answer by Eric Fitz

Hey @eduardo m​, apologies for the delay in my reply here! Right now, you'd need to create a new app, as adding a new flow of URLs isn't a feature that we have currently. I'd be happy to flag this as a feature request in our @Product Wishlist​ group for you.

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Eric Fitz
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  • Employee
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  • November 5, 2021

Hey @eduardo m​, apologies for the delay in my reply here! Right now, you'd need to create a new app, as adding a new flow of URLs isn't a feature that we have currently. I'd be happy to flag this as a feature request in our @Product Wishlist​ group for you.


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  • April 30, 2024

@Eduardo M did you find a way to achieve what you want? I’m in the same situation :)


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