Configure an Oauth App's Canvas Kit Messenger Webhook URL dynamically

  • 15 October 2021
  • 2 replies

We have created an intercom Oauth app ( and is working well so far, but we have now introduced a new region of servers (EU) which have a different domain instead of, however in the Intercom app settings (Canvas Kit > Messenger) it only allows for one flow of URLs, where we already have


Is there a way to add a new flow of URLs ( or perhaps make the domain dynamic so to write the URLs like "{host}/api/v1/intercom/initialize"?


Or should we just create a new Intercom app altogether, this one seems weird to me, as we'd have multiple apps listed in the store differing only on which region they are for.


Best answer by Eric Fitz 5 November 2021, 14:28

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Hey @eduardo m​, apologies for the delay in my reply here! Right now, you'd need to create a new app, as adding a new flow of URLs isn't a feature that we have currently. I'd be happy to flag this as a feature request in our @Product Wishlist​ group for you.

@Eduardo M did you find a way to achieve what you want? I’m in the same situation :)