Created Google Tag Manager Event Tracking According to Setup Document But Nothing Works

Question

Hi,I have created the GA4 setup using Google Tag Manager using this setup configuration. When I run a test in Preview Mode in Tag Manager, all I get is the Tag not firing because {{Event}} which comes up as value gtm.js never equals the Trigger values.Followed this setup: https://www.intercom.com/help/en/articles/6990698-setting-up-the-ga4-integration-with-google-tag-manager#h_9e4beabb3dIs there a step I’m missing that is not in the documentation on the link above?

bernice · Accepted Answer

Hey@cbaccus👋 Given the nature of this query and that we’ll likely need some further details here, I’m going to pass this over to the support team to take further action on this issue for you. We’ll be in touch via the Messenger 💬

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