Hey! We would like to add "Report a Bug" & "Request a Feature" functionality to our Intercom chatbox. We want all this data to go directly to Clickup so our developers can access it. | Community
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Hey! We would like to add "Report a Bug" & "Request a Feature" functionality to our Intercom chatbox. We want all this data to go directly to Clickup so our developers can access it.

  • December 15, 2022
  • 6 replies
  • 199 views

How to achieve this? Could someone kindly help or divert me to an article/video I can refer to. Please do help me out, thank you!

Best answer by Aparna

Hey @ahsan f​! Clickup is a third party app built by them. I suggest you checking with their support on this.

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  • Employee
  • 328 replies
  • Answer
  • December 22, 2022

Hey @ahsan f​! Clickup is a third party app built by them. I suggest you checking with their support on this.


Hi Ahsan F, 

 

We are looking at Clickup as well for synching ticket data from Intercom. I would if you could share your experience. I am unable to find any helpful information or assistance on this.

 

Melinda


  • New Participant
  • 1 reply
  • April 7, 2025

Hey! You can use a tool like Zapier or Make to connect Intercom with ClickUp (Read More). Set it up to send tagged messages (like bugs or feature requests) directly to ClickUp as tasks. Super handy and easy to set up! Let me know if you need a quick guide.


  • New Participant
  • 2 replies
  • July 2, 2025

You can achieve this by using Intercom's custom bots or workflows along with a Zapier or Make (Integromat) integration to send submissions directly to ClickUp (More Information). Check out Intercom’s Help Center and ClickUp's integration guides — they have solid resources on setting this up. Let me know if you need a step-by-step!


  • New Participant
  • 1 reply
  • July 14, 2025

You can add "Report a Bug" and "Request a Feature" options in Intercom using Custom Bots, then connect Intercom to ClickUp via Zapier or Make. This will automatically send user submissions as tasks to ClickUp for your developers (More information). It’s a simple no-code setup—just create the bot, define the actions, and link it to your ClickUp workspace using a tool like Zapier.


  • New Participant
  • 1 reply
  • July 31, 2025

You can achieve this by using Intercom’s webhooks or Zapier to connect Intercom with ClickUp (Read More). Set up a custom form in Intercom for "Report a Bug" and "Request a Feature", then send that data to ClickUp via Zapier automation or ClickUp’s API. Hope that helps!


catjack
  • New Participant
  • 1 reply
  • August 13, 2025

You can set this up by creating custom Intercom bots with “Report a Bug” and “Request a Feature” options, then using Zapier or Make (Integromat) to send the collected info directly to ClickUp as new tasks (read more). Intercom’s help center and ClickUp’s API docs have step-by-step guides for this integration