Answered

Integration Possibility Between Webflow and Intercom

  • 26 December 2023
  • 2 replies
  • 391 views
Y

Hello Intercom Community!

I'm seeking guidance on integrating Intercom with Webflow. My academy is currently powered by Webflow, and I'm interested in automating the process of updating our Intercom help center.

Specifically, I want to ensure that whenever a new article is added to our Academy on Webflow, it automatically gets published in the Intercom help center as well.

Is this type of integration feasible? If so, could you please provide some insights or direct me to relevant resources or documentation?

Thank you for your assistance!

Best regards,
Yuval

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Best answer by Larissa Alberti 2 January 2024, 15:26

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Larissa Alberti
Userlevel 3
Badge +4

Hey @Yuval Biton 👋

Thanks for reaching out! Larissa here from Intercom Support.

Intercom doesn't have a native Webflow integration/installation. That being said, Webflow does support adding your own Javascript code: https://university.webflow.com/lesson/custom-code-in-the-head-and-body-tags

So you should be able to install the Javascript Intercom Installation in a Webflow site 👍

Hope this helps!

Customer Support Specialist
Y

@Larissa Alberti 
Thank you!

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