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what is the Install URL?


I have been stuck for a few months. what's wrong with my installation url?

Best answer by Colin L11

The install URL should kick off the OAuth flow with Intercom to get an access token, or it should bring the user to a page where they can start that process. I took a look at your URL and it seems to work, whats the issue you are experiencing?

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8 replies

  • Author
  • Active User
  • 12 replies
  • August 12, 2021

this is my installation url

Dingtalk_20210812202607the installation url is "https://api.trackingmore.com/intercom/install.php" Can you help me see what's wrong?

this is the feedback from you

"Hi there! A couple further things to adjust and resubmit: 1. [Install URL] This redirects to Intercom's sign-in page. The Install URL should be the URL pointing to your external website/app, kicking off the OAuth 2.0 flow for installing your app via the App Store. https://developers.intercom.com/building-apps/docs/apps-in-messenger-configuring-your-app#section-providing-installation-urls | "

But my installation url is indeed kick off the oauth process. trigger your oauth page first

 

and the app below has same flow with me

Dingtalk_20210812202455When you click to install, you will be redirected to their link, and then an authorization box will pop up.


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  • Active User
  • 17 replies
  • Answer
  • August 12, 2021

The install URL should kick off the OAuth flow with Intercom to get an access token, or it should bring the user to a page where they can start that process. I took a look at your URL and it seems to work, whats the issue you are experiencing?


  • Author
  • Active User
  • 12 replies
  • August 13, 2021

intercom reply "1. [Install URL] This redirects to Intercom's sign-in page. The Install URL should be the URL pointing to your external website/app, kicking off the OAuth 2.0 flow for installing your app via the App Store." I can't figure it out anymore 😭


  • Author
  • Active User
  • 12 replies
  • August 16, 2021

anyone there?


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  • Active User
  • 17 replies
  • August 16, 2021

You need to explain the problem clearly. If Intercom is not approving your app, they should provide you with a reason. If I was to guess, it's because your install URL kicks off the OAuth flow immediately. I believe this is incorrect. If you provide an external install URL, it should bring the user to a web page that explains the app which they can then install the app from e.g. 'Install Now'

 


  • Author
  • Active User
  • 12 replies
  • August 17, 2021

thank you. The intercom documentation is too difficult to understand. I will try as you said


  • Author
  • Active User
  • 12 replies
  • August 17, 2021

I follow this guide.

Dingtalk_20210817121449 

and this is my code of install.php to kick off oauth flow :

Dingtalk_20210817121331and intercom replied " [Install URL] This redirects to Intercom's sign-in page. The Install URL should be the URL pointing to your external website/app, kicking off the OAuth 2.0 flow for installing your app via the App Store."

 

😂 what's wrong with my code?

 


  • Author
  • Active User
  • 12 replies
  • September 9, 2021

😂 Can someone help me?


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