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Answered

Article Content not showing

  • June 4, 2024
  • 1 reply
  • 63 views

I published an article title “FAQs” under a collection called “customer support.”

In messenger, the article title appears but there is no content in the article.

Only when the “Open in help center” button is clicked does the article show up. 

I want the article content to appear directly on the messenger.

Thanks!

 

 

Best answer by bernice

Hey @Dustin He! I’ve passed your issue here over to the team so we can take a closer look at what’s going on for you 🔎

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bernice
Intercom Team
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  • Intercom Team
  • 230 replies
  • Answer
  • June 5, 2024

Hey @Dustin He! I’ve passed your issue here over to the team so we can take a closer look at what’s going on for you 🔎


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