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Cloudflare Cookie Forwarding and Query String Forwarding


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Howdy!

Does anyone know how to setup cloudflare to forward cookies? Any help with this issue will be much appreciated.

Best answer by bernice

Howdy @curtis 🤠

We have dev docs on getting your Help Center custom domain setup with cookie forwarding here 📌

With Cloudflare, Intercom may not be able to detect that cookie forwarding is correctly setup. In this case, the warning banner can be ignored in the Intercom configuration. You'll find more on this in this article from our Help Center.

 

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2 replies

bernice
Intercom Team
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  • Intercom Team
  • 230 replies
  • Answer
  • October 7, 2024

Howdy @curtis 🤠

We have dev docs on getting your Help Center custom domain setup with cookie forwarding here 📌

With Cloudflare, Intercom may not be able to detect that cookie forwarding is correctly setup. In this case, the warning banner can be ignored in the Intercom configuration. You'll find more on this in this article from our Help Center.

 


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  • 6 replies
  • October 8, 2024

howdy @bernice 🤠 

we had previously setup everything via the instructions from the links you posted, but we still had issues. we eventually did solve the issue. we had to do some major code wrangling and we also had to setup a reverse proxy server—but we got it working.

thx again for the reply.


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