The developer docs explain how to set up SSL for a Help Center using Cloudflare or AWS (CloudFront). However, we really wanted to use Google Cloud for this since the rest of our product (GQueues) is built on that platform. We couldn’t find any documentation on how to do this so I spent a few days diving deep and figuring this out.

The process is rather involved, so I decided to write up all the steps in a blog post in case anyone else is setting up SSL for their Help Center and also wants to use Google Cloud.

Here it is, with all the details explained:

https://www.gqueues.com/blog/how-to-configure-ssl-for-your-intercom-help-center-custom-domain-with-google-cloud

Hopefully this saves you some time! And if you get stuck on any step, feel free to reply – I’m happy to help troubleshoot 😀