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Question

Is there a way to create Mixpanel events for users in Intercom Articles? For page visits, clicks and hovers.

  • December 25, 2022
  • 2 replies
  • 279 views

Is there a way to create Mixpanel events for users in Intercom Articles? For page visits, clicks and hovers.
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2 replies

Oseas
Employee
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  • Employee
  • 103 replies
  • December 26, 2022

Hey @shir​! Oséas here from the Support Engineering team 🕵️

 

That's not possible at the moment. Our Mixpanel integration with Intercom only allows you to import contacts from Mixpanel to Intercom with the following attributes: email, name, last_request_at, created_at and mixpanel_id. But I can definitely add this to our @Product Wishlist​ so our Product Team is aware that you would like to also send data related to article stats from Intercom to Mixpanel.


Jana
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  • Active User
  • 47 replies
  • January 19, 2023

I second that wish, this would be useful for us as well!


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