All,
I have setup Intercom with office hours for my different countries i have customer support staff in. Now i am looking at closing the chat for incoming conversations outside office hours. Is this possible to do, or do i have to do this manually by using the “Control inbound conversation volume” settings?
It would be great if there was a parameter called “Office hours (TRUE/FALSE)” that could be used…
Regards,
Jens
Best answer by Jennifer K
Hi
Jennifer here from customer support 😊
This is not possible but thanks for this suggestion, I’ll pass this feedback on to our product team for you ✅
+3Hi
Jennifer here from customer support 😊
This is not possible but thanks for this suggestion, I’ll pass this feedback on to our product team for you ✅
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Your Privacy Choices