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Answered

All leads dissappeared in our Contact

  • November 16, 2021
  • 2 replies
  • 31 views

  • Connector
  • 6 replies

Most of the leads (except 5 or 6) have suddenly disappeared from our Contact. I've checked and none of our teams has done anything to result in this. This morning we had ~1200 leads but now there are only 7. Has someone encountered this problem before? This is very concerning.

 

Screen Shot 2021-11-16 at 12.57.18 PM

Best answer by Eric Fitz

Hey @tri​, looks like your leads were archived by a teammate in your workspace. I can see that our Support team helped you to restore these!

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2 replies

  • Author
  • Connector
  • 6 replies
  • November 16, 2021

Hi @eric f11​, do you know why this might have happened? I couldn't find any way to reach the Intercom support team.


Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • Answer
  • November 25, 2021

Hey @tri​, looks like your leads were archived by a teammate in your workspace. I can see that our Support team helped you to restore these!


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