What criteria is used to trigger the goal "web sessions increased"? I can't find a definition anywhere in the help articles. Is there a certain number or proportion of visits that cause a user to achieve this goal?
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How does Intercom define a web session?
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Best answer by Eric Fitz
Hey @mark t12 Traphagen 😁
We increment a user's session count when one of two things happens:
- The user has been inactive for more than 30 minutes and then returns.
- The user has been active for more than 24 hours.
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