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What is the limit on the number of segments Intercom will allow me to filter for? I've had the platform error out on me when creating some complex user groups when filtering for a variety of segments/qualifiers and attributes.


What is the limit on the number of segments Intercom will allow me to filter for?
I've had the platform error out on me when creating some complex user groups when filtering for a variety of segments/qualifiers and attributes.

Best answer by Eric Fitz

@vivian​ ugh, that tricksy error's gone ahide! If it does crop up again, let me know. I think you're on the money with nesting, though - that can sometimes cause funky behaviour, particularly if you Inception it (i.e. go down several layers with the nesting).

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6 replies

Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • July 20, 2020

Hey @vivian​ - just so I'm super clear on this, do you mean that you're nesting segments (i.e. your segments include rules like Segment Is)? Do you have any screenshots of the error you're getting?


  • Author
  • Connector
  • 5 replies
  • July 20, 2020

I'll try to replicate and send over a screenshot later today.


Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • July 31, 2020

Hey @vivian​, did you get sorted here?


  • Author
  • Connector
  • 5 replies
  • July 31, 2020

@eric f11​ I can't seem to replicate the error.😕 I believe it might have been related to "nesting" segments, ie trying to save a segment using multiple segments.


Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • Answer
  • July 31, 2020

@vivian​ ugh, that tricksy error's gone ahide! If it does crop up again, let me know. I think you're on the money with nesting, though - that can sometimes cause funky behaviour, particularly if you Inception it (i.e. go down several layers with the nesting).


  • Author
  • Connector
  • 5 replies
  • July 31, 2020

inception

Thanks @eric f11​ !


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