Hi ​@ricardodavila 

Great Idea, I hope the Intercom Team helps you soon.

Yes, it is possible to integrate Voiceflow with Intercom. Voiceflow allows you to build conversational AI experiences and can connect to third-party platforms like Intercom using APIs or webhooks. 

Here's how you can approach the integration:

Using Intercom API:  
   Voiceflow supports API blocks that can call Intercom’s API to send or retrieve data, such as creating conversations, sending messages, or updating customer information.

Webhooks:  
   You can set up webhooks in Voiceflow to send data to Intercom when certain events occur, or vice versa, using Intercom’s webhook capabilities.

Third-party Tools (Optional):  
   If you want to simplify the integration, tools like Zapier or Make (formerly Integromat) can bridge Voiceflow and Intercom for automating workflows.

Example Use Case:
- A Voiceflow chatbot collects user details, then sends the information to Intercom to create or update a lead.
- The bot retrieves real-time customer data from Intercom to personalize conversations.

Check out Voiceflow’s API documentation and Intercom’s Developer Hub for detailed instructions on setting this up. Also you can check this video for help.

Great feedback ​@Nur Nahid !