@Adolfo M12 I’m thinking you could do this with the Create View feature by creating rules that exclude all your ticket types -- I haven’t done this before but theoretically, I’m thinking this could work or maybe some combination of Ticket State and Ticket Type if you only want to see Tickets if they are in a specific state or specific type etc.  (See screenshot below)

Hope this helps!

 

Hi @Nathan Sudds.  It works! Definitely not the most elegant solution but effective nevertheless. 

Thank you!!