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Answered

intercom not work properly.

  • October 21, 2024
  • 2 replies
  • 35 views

Hello there,

 

Is there any outage on Intercom today, it doesn't seems to work.

 

Please help!

 

Best Regards,

Best answer by bernice

Hey @skiller0047 👋  Thank you for flagging this with us. We experienced some database issues impacting all aspects of Intercom. Our own instance of Intercom was also affected, meaning that the team are only getting a chance to reply to you about this now.

 

If you were in contact with us via the Messenger, we’ll be following up with you there shortly. You can also keep up to date on our Status Page.

 

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2 replies

bernice
Intercom Team
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  • Intercom Team
  • 230 replies
  • Answer
  • October 21, 2024

Hey @skiller0047 👋  Thank you for flagging this with us. We experienced some database issues impacting all aspects of Intercom. Our own instance of Intercom was also affected, meaning that the team are only getting a chance to reply to you about this now.

 

If you were in contact with us via the Messenger, we’ll be following up with you there shortly. You can also keep up to date on our Status Page.

 


  • Author
  • New Participant
  • 1 reply
  • October 21, 2024

Bernice, all fixed and sorted now!

 

Thank you!

 

Best Regards,

Suryansh 


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