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Webinar
Thu, Jan 16, 7:00 PM - 7:45 PM (UTC)

Best Practices for Inbox Management- North America

About this event

Webinar Overview
 

Join us for a deep-dive on managing your Intercom Inbox!

This webinar will focus on discussing best practices for setting up & organizing your Inbox for the optimal support setup from an operational standpoint.

We'll be touching on team inboxes, conversation data attributes, views, and useful background workflows & macros to use to make sure no customer messages slip through the cracks, and that your teammates are set up for success.

 

Agenda:

  • (15 minutes) Introducing the Intercom Inbox & Best Practices

  • (5 minutes) Inbox Product Roadmap

  • (10 Minutes) Demo

  • (15 minutes) Open Q&A Session

Register to attend live or receive a link to the recording! If you want, you can also register a friend or colleague. Feel free to come for the entire discussion or just pop in to ask a question.

 

About this Series:

We run this webinar series every month to ensure you always have a personal way to discover and learn about some best practices for your support operations, along with a direct line of communication with our Customer Success team so you can get answers to any and all questions.

Event details
Online event
Thu, Jan 16, 7:00 PM - 7:45 PM (UTC)

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