Hi!
I am a software developer working at Greenly.
We are already using Intercom for custom support, for months.
We recently saw that Fin will soon be available over an API (https://bfy.intercom.com/ “06 - Fin over API”
Can you give more information of when will this be available please?
Best regards,
Maxime Broussart
Answered
When will FIN over API be released?
Best answer by Nathan Sudds
We’re already using Fin Tasks a.k.a. Custom Actions to connect it to other APIs and get information to better answer questions etc but it’s going to be very interesting to connect Fin to other platforms and use cases outside of Intercom’s standard channels too.
+2
Contact your Customer Success or Relationship Manager to learn more, and stay tuned for updates as we get closer to the launch date.
Have fun!
Join customer support and success leaders learning how to future-proof their teams with strategies for leadership, AI in support, and customer experience excellence: https://www.customersuccess.cx/daily
1 person likes this
+5
We’re already using Fin Tasks a.k.a. Custom Actions to connect it to other APIs and get information to better answer questions etc but it’s going to be very interesting to connect Fin to other platforms and use cases outside of Intercom’s standard channels too.
Nathan Sudds, Intercom Consultant | activelabs.ca | Book a free call: cal.com/nathansudds/intercom
Reply
Most helpful members this week
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.