how to count the customer satisfaction?
Answered
How can I reporting on customer satisfaction?
Best answer by Roy
Hi @user281 ,
For customer satisfaction, you can use conversation rating.
With conversation rating, you can ask for customer feedback after the conversation get closed.
If you are looking more detailed and professional solution (NPS tracker or custom survey questions), please take a look at the following apps.
+5Hi @user281 ,
For customer satisfaction, you can use conversation rating.
With conversation rating, you can ask for customer feedback after the conversation get closed.
If you are looking more detailed and professional solution (NPS tracker or custom survey questions), please take a look at the following apps.
You can also us the free calculator provided by Join the Intercom Community 🎉
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