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How to export contacts from open conversations?

  • March 30, 2022
  • 1 reply
  • 26 views
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I want a list of all the contacts that I have open conversations with, in a person inbox or team inbox. I need to export that list to a CSV for use in our CRM.

Best answer by User1695

Hi there! 👋 No native functionality for this as far as I know. But you can use API to fetch all the open conversations in some specific inboxes/admins. Then you can export it as a CSV file or integrate your CRM using tools like Zapier etc.

 

https://developers.intercom.com/intercom-api-reference/v0/reference/search-for-conversations

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  • User1695
  • New Participant
  • Answer
  • April 1, 2022

Hi there! 👋 No native functionality for this as far as I know. But you can use API to fetch all the open conversations in some specific inboxes/admins. Then you can export it as a CSV file or integrate your CRM using tools like Zapier etc.

 

https://developers.intercom.com/intercom-api-reference/v0/reference/search-for-conversations

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