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We were able to setup Intercom using @intercom/intercom-react-native library on iOS and Android, but we’ve some questions for Android push notifications.

We added the drawable icon and it’s being used but the icon used in the notification is different. Is there a way to change it? Do you know why Intercom’s notifications are not grouped with the notifications of my application?

 

Hey @Hernan Gonzalez,

 

I see that you were in contact with our Support Engineering team and received a response from Paul.

 

As Paul also mentioned, here are the details on how to set an icon for Intercom notifications on Android. 😊


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