ANR on Initialize | Community
Skip to main content

We’re facing the same ANR issue from intercom with the later version (it’s blocking at the function onCreate on main thread), could you guys please help us take a look at this one?
One thing to notice is it mainly happens on Android 14. 


We’re using "@intercom/intercom-react-native": "^8.3.0" and intercom android SDK: “15.14.0 “

 

Please let me know if I can provide any further information. Thank you.

Hi ​@Trung Le Dang ! Ebenezer here from Engineering Support👋.

So investigating further on my end, I found an existing issue the product team are aware and are currently investigating further. I have added the details you have shared here to the issue & as soon as there is any update I will get a notification.There isn't any workaround as of yet, I appreciate it isn't ideal so I've put as much emphasis on getting this issue solved as I can. 🙇

If you could write into us with this issue, that would be great. We’ll be able to convert the conversation into a Ticket you can track the bug with.


Thanks ​@Ebenezer.Laleye , I'm willing to, please let me know what I can help you guys, thanks. 


We still face the same issue since a moment, can you provide a fix?


Reply