Hi, I have already read your support articles regarding not receiving push notifications on Android and have executed everything suggested, but I am still not receiving push notifications when we receive tickets or answers in our Intercom inbox.
The message settings and app permissions have been set correctly, I have disabled battery stamina mode completely, I have manually indicated that there should be no battery restrictions on the app and I have installed ‘AutoStart Manager’ and I have added the app.
But I still do not receive push notifications.
I have a Android version 14 installed and my handset is a Sony Xperia 10 IV XQ-CC54.
Can you help please?
