The header is missing in messenger window when mobile app back to foreground

iOS 17
react-native@0.72.6;
@intercom/intercom-react-native@5.3.1

The issue is:

1. Open intercom conversation window and keep it open
2. Then move app into background (not kill)
3. Reopen mobile app in foreground
4. Will see the header (back / close button) is gone in intercom chat window + previous messages are all gone as well