The Help Center article discusses the ascending sort function. | Community
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The Help Center article discusses the ascending sort function.

  • April 27, 2026
  • 1 reply
  • 42 views
M

I am using a translation tool to write this text.

I would like a feature that sorts the Help Center articles in ascending order, from top to bottom, by publication date.

The chatbot gave the following response:

Currently, there are no plans to implement a feature that automatically displays collections in order of publication date within the Help Center.

Currently, the only way to sort items within a collection is by manually rearranging them using drag and drop; automatic sorting (e.g., by publication date) is not possible.

Best answer by Aleksei O

Hi ​@MOTA車買取 ! 👋

If I understood you correctly, your goal is to rearrange the order of the articles visible to the customers in Help Centre: they can be rearranged manually once added to the collection. An article that is not added to the collection cannot be rearranged.

 

On the other hand, could you please share a bit more about how you use Help Centre? 

 

 

1 reply

Aleksei O
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  • Aleksei O
  • Innovator ✨
  • Answer
  • April 27, 2026

Hi ​@MOTA車買取 ! 👋

If I understood you correctly, your goal is to rearrange the order of the articles visible to the customers in Help Centre: they can be rearranged manually once added to the collection. An article that is not added to the collection cannot be rearranged.

 

On the other hand, could you please share a bit more about how you use Help Centre? 

 

 

Feel free to connect with me at https://www.linkedin.com/in/alexeyox
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