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Can I export conversation history from Intercom?


I'm looking for a way to export conversations from Intercom. More specifically, I'd like to export emails, posts and chats and replies from customers as we are replacing Intercom. Does anyone know if that's possible somehow?

Best answer by Roy

Hi @joar​ , You can use Intercom API to export conversations.

 

May I know what's the reason you are switching Intercom? In my opinion, Intercom is the best solution in the market.

 

More information about exporting conversations via API can be found here.

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  • Expert User
  • 1152 replies
  • Answer
  • June 17, 2021

Hi @joar​ , You can use Intercom API to export conversations.

 

May I know what's the reason you are switching Intercom? In my opinion, Intercom is the best solution in the market.

 

More information about exporting conversations via API can be found here.


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  • Expert User
  • 1152 replies
  • June 17, 2021

Just forgot, there is also a tool called HelpDeskMigration, which offers you migration service from different platforms.

You can found a bit more in their official website: https://help-desk-migration.com//p>


Roy wrote:

Just forgot, there is also a tool called HelpDeskMigration, which offers you migration service from different platforms.

You can found a bit more in their official website: https://help-desk-migration.com//p>

Hi @Roy, thank you for sharing the “https://help-desk-migration.com/” option. Do you know if there are any technical requirements for this or can simply anyone achieve the data migration by using their solution?


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