How can a user input bold text in the messenger?

  • 1 May 2023
  • 1 reply

Hi, I want to know how to write bold text as an user that messaging with the company?
Tried to do markup syntax but nothing works, the only thing that seems to be working is <br> tag which breaks a line, is it possible at all to write bold text as an user?


Best answer by Racheal 2 May 2023, 03:43

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Userlevel 4
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Hey @shon2789 Racheal from the support engineer team here👋 


At the moment, Intercom does not support the ability for user’s to bold their text.  But I would love to pass this along as a feature request for the product team!