Android Intercom SDK crash (FocusRequester is not initialized)

Question

Hi!We started seeing this crash in the Android Intercom SDK (stack trace below). This was on version 15.1.0, we’re updating to 15.1.1., but the release notes for it only mention "Fixed an issue that causes image upload to fail when Identity Verification is turned on”, which seems like an unrelated issue, is it?Could you please let the team know about this and provide any timeline for a fix of the issue? ava.lang.IllegalStateException:    FocusRequester is not initialized. Here are some possible fixes:   1. Remember the FocusRequester: val focusRequester = remember { FocusRequester() }   2. Did you forget to add a Modifier.focusRequester() ?   3. Are you attempting to request focus during composition? Focus requests should be made in   response to some event. Eg Modifier.clickable { focusRequester.requestFocus() }    at androidx.compose.ui.focus.FocusRequester.findFocusTarget$ui_release(FocusRequester.kt:90)    at androidx.compose.ui.focus.FocusRequester.requestFocus(FocusRequester.kt:0)    at io.intercom.android.sdk.m5.conversation.ui.components.composer.ConversationBottomBarKt$ConversationBottomBar$2$1$3$3$1$2$1.invokeSuspend(ConversationBottomBar.kt:204)    at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)    at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:110)    at androidx.compose.ui.platform.AndroidUiDispatcher.performTrampolineDispatch(AndroidUiDispatcher.android.kt:81)    at androidx.compose.ui.platform.AndroidUiDispatcher.access$performTrampolineDispatch(AndroidUiDispatcher.android.kt:41)    at androidx.compose.ui.platform.AndroidUiDispatcher$dispatchCallback$1.run(AndroidUiDispatcher.android.kt:59)    at android.os.Handler.handleCallback(Handler.java:942)    at android.os.Handler.dispatchMessage(Handler.java:99)    at android.os.Looper.loopOnce(Looper.java:226)    at android.os.Looper.loop(Looper.java:313)    at android.app.ActivityThread.main(ActivityThread.java:8757)    at java.lang.reflect.Method.invoke(Method.java)    at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:571)    at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1067)

Cam G. · Accepted Answer

Hi @Roman Kamyshnikov-- Cam from the Intercom Support Engineering team here👋It does indeed look like the crash in the Intercom Android SDK which you’re seeingis related to the issue mentioned in the v15.1.1 release notes. Looking through ourserver logs I’ve located thatdata that appears to confirmthis as well.Have you completed the SDK update, and if so are you still seeing this crash occur?

Roman Kamyshnikov · Answer

Hi @cameron.gumley!Not yet, we’ll keep an eye out for the issue after we update then. I’ll let you know if this is still happening. Thanks!

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded