Answered

Bottom padding without insets.

  • 6 June 2023
  • 1 reply
  • 130 views
P

I have a problem with `io.intercom.android:intercom-sdk:15.1.0`. When a new in-app message appears, it's hidden "under" the navigation bar. Switching to another tab fixes the position on the screen (I think it calculates window insets). I've tried setting bottom padding, but the behavior is still similar (2nd gif). The content displays with the given padding, and after changing the tab, it moves up by the height of the system navigation bar.

No bottom padding set: 

 

After setting bottom padding: 

 

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Best answer by Racheal 13 June 2023, 02:53

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Racheal
Userlevel 4
Badge +5

Hey @Product O Racheal from the support engineer team here👋 

 

We’ll need to take a better look at your mobile configuration here, and if there are an customizations that could be interfering. I’ll go ahead and forward this conversation to support. Be on the look out for one of my teammates stepping in!

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