Hello.We want to report an issue with the ‘@Intercom/intercom-react-native’ for old ios devices (iPhone 5s, iPhone 6). The transition effect is incomplete and it does influence the appearance of the header component in a chat.As a pod dependence, we do use the ‘“Intercom”, ‘~> 10.3.5’' version.

Hey @user2154Racheal from support engineer team here 👋 This issue should be resolved by upgrading to our latest SDK. You can find those here:iOS version 14.0.0Android version 14.0.0

Hi @user2154, which version of iOS is being ran on the device in your screenshot?

Bug when using React Native SDKs on old iOS devices (iPhone 5s, iPhone 6)

Bug when using React Native SDKs on old iOS devices (iPhone 5s, iPhone 6) | Community

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded