I'm developing android app using intercom (React native android). Currently I'm facing problem that's intercom doesn't update for new message comming. Only update when I open conversation from launcher or kill the app and open again. Please help

Hey @minh, that's expected behaviour. A new message will only be triggered when the app sends an update/event to Intercom, or if the outbound message has push notifications enabled. I'd suggest that you enable push on Intercom and send outbound messages with push notifications enabled 👍

Update: I'm checking logcat, everything is ok but this message: "Intercom realtime: No realtime endpoints present so we can't connect"

Intercom Android has no update when new message comming.

Intercom Android has no update when new message comming. | Community

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