Hi @Khikar1 !

This sounds like an issue that might be specific to your app, so it’s probably best if you chat directly with our Support team about it. They will need to know what version # of the react-native SDK you are using along with the specifics of the device(s) that are running into the issue. A video of the error in action and any error logs will also be helpful for them.

I’m opening up a an issue with the support team directly from this conversation. You should be hearing from them via email in the next few days!

Hi @Jacob Cox .
Thanks a lot for your answer. I will wait an email from support team.

This is happening to me as well. Was any solution reached that you can share here?

Hello, I'm facing the same problem. I’m developing an app using flutter. We are using intercom_flutter 8.0.5 that is using uses Intercom iOS SDK Version 16.3.0, minimum iOS target version required is 13. Any updates regarding this bug @Jacob Cox ? 

Hey there @Denis Oprisor !

This might be an iOS issue. Does the behavior explained here seem to match what you’re seeing?

Indeed it does. Thank you @Jacob Cox!

Hello, I’m still facing this issue developing a native app with Xcode 15.4 and Intercom SDK version 17.2.1.

It seems this only happens when opening Intercom’s chat, when showing other screens with modal presentation, this is not reproducing.

The issue explained here relates to working with SwiftUI while in my situation there are not SwiftUI screens involved.
I also saw this bug on other production apps that use Intercom’s SDK.
@Jacob Cox Would appreciate your help with this