io.intercom.android.sdk.m5.push.SimplePushData.getMessageData

Question

We are facing an issue in our app that shows the following error messages in our Firebase. They are for the same issue with other Exceptions too, but these are the first two.We have tried to retrace the stacktrace locally but nothing was different.### First error message Fatal Exception: java.lang.ExceptionInInitializerError: at kotlin.reflect.jvm.internal.impl.resolve.jvm.JvmPrimitiveType.values(JvmPrimitiveType.java:722) at kotlin.reflect.jvm.internal.impl.builtins.jvm.JavaToKotlinClassMap.(JavaToKotlinClassMap.kt:722) at kotlin.reflect.jvm.internal.RuntimeTypeMapper.mapJvmClassToKotlinClassId(RuntimeTypeMapper.java:116) at kotlin.reflect.jvm.internal.KClassImpl.getClassId(KClassImpl.kt:116) at kotlin.reflect.jvm.internal.KClassImpl.access$getClassId(KClassImpl.kt:5) at kotlin.reflect.jvm.internal.KClassImpl$Data$simpleName$2.invoke(KClassImpl.java:5) at kotlin.reflect.jvm.internal.KClassImpl$Data$simpleName$2.invoke(KClassImpl.java:5) at kotlin.reflect.jvm.internal.ReflectProperties$LazySoftVal.invoke(ReflectProperties.java:19) at kotlin.reflect.jvm.internal.ReflectProperties$Val.getValue(ReflectProperties.java:19) at kotlin.reflect.jvm.internal.KClassImpl$Data.getSimpleName(KClassImpl.java:19) at kotlin.reflect.jvm.internal.KClassImpl.getSimpleName(KClassImpl.kt:19) at kotlinx.serialization.SealedClassSerializer$descriptor$2$1.invoke(SealedClassSerializer.java:29) at kotlinx.serialization.SealedClassSerializer$descriptor$2$1.invoke(SealedClassSerializer.java:10) at com.google.firebase.crashlytics.internal.model.CrashlyticsReport$Session$Application$Organization.X(CrashlyticsReport.java:34) at kotlinx.serialization.SealedClassSerializer$descriptor$2.invoke(SealedClassSerializer.java:82) at kotlinx.serialization.SealedClassSerializer$descriptor$2.invoke(SealedClassSerializer.java:13) at kotlin.SafePublicationLazyImpl.getValue(LazyJVM.kt:1) at kotlinx.serialization.SealedClassSerializer.getDescriptor(SealedSerializer.kt:1) at kotlinx.serialization.builtins.BuiltinSerializersKt.getNullable(BuiltinSerializers.kt:1) at io.intercom.android.sdk.m5.push.SimplePushData.getMessageData(IntercomPushData.kt:1) at io.intercom.android.sdk.m5.push.IntercomPushData$Companion.createFrom(IntercomPushData.kt:85) at io.intercom.android.sdk.m5.push.IntercomPushClientHandler.handlePush(IntercomPushClientHandler.kt:17) at io.intercom.android.sdk.push.IntercomLegacyPushClientHandler.handlePush(IntercomLegacyPushClientHandler.kt:38) at io.intercom.android.sdk.push.IntercomPushClient.handlePush(IntercomPushClient.kt:1) at io.intercom.android.sdk.push.IntercomPushClient.handlePush(IntercomPushClient.kt:2) at io.intercom.android.sdk.fcm.IntercomFcmMessengerService.onMessageReceived(IntercomFcmMessengerService.java:36) at com.google.firebase.messaging.FirebaseMessagingService.dispatchMessage(FirebaseMessagingService.java:765) at com.google.firebase.messaging.FirebaseMessagingService.passMessageIntentToSdk(FirebaseMessagingService.java:765) at com.google.firebase.messaging.FirebaseMessagingService.handleMessageIntent(FirebaseMessagingService.java:765) at com.google.firebase.messaging.FirebaseMessagingService.handleIntent(FirebaseMessagingService.java:765) at com.google.firebase.messaging.EnhancedIntentService.lambda$processIntent$0(EnhancedIntentService.java:101) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:644) at com.google.android.gms.common.util.concurrent.zza.run(zza.java:12) at java.lang.Thread.run(Thread.java:1012) ### Second error message: Caused by java.lang.RuntimeException: java.lang.NoSuchMethodException: L9.m.values [] at java.lang.Enum.enumValues(Enum.java:315) at java.lang.Enum.-$$Nest$smenumValues() at java.lang.Enum$1.create(Enum.java:322) at java.lang.Enum$1.create(Enum.java:320) at libcore.util.BasicLruCache.get(BasicLruCache.java:63) at java.lang.Enum.getSharedConstants(Enum.java:334) at java.lang.Class.getEnumConstantsShared(Class.java:4036) at java.util.EnumMap.getKeyUniverse(EnumMap.java:749) at java.util.EnumMap.(EnumMap.java:136) at kotlin.reflect.jvm.internal.impl.resolve.jvm.JvmPrimitiveType.(JvmPrimitiveType.java:181) at kotlin.reflect.jvm.internal.impl.resolve.jvm.JvmPrimitiveType.values(JvmPrimitiveType.java:722) at kotlin.reflect.jvm.internal.impl.builtins.jvm.JavaToKotlinClassMap.(JavaToKotlinClassMap.kt:722) at kotlin.reflect.jvm.internal.RuntimeTypeMapper.mapJvmClassToKotlinClassId(RuntimeTypeMapper.java:116) at kotlin.reflect.jvm.internal.KClassImpl.getClassId(KClassImpl.kt:116) at kotlin.reflect.jvm.internal.KClassImpl.access$getClassId(KClassImpl.kt:5) at kotlin.reflect.jvm.internal.KClassImpl$Data$simpleName$2.invoke(KClassImpl.java:5) at kotlin.reflect.jvm.internal.KClassImpl$Data$simpleName$2.invoke(KClassImpl.java:5) at kotlin.reflect.jvm.internal.ReflectProperties$LazySoftVal.invoke(ReflectProperties.java:19) at kotlin.reflect.jvm.internal.ReflectProperties$Val.getValue(ReflectProperties.java:19) at kotlin.reflect.jvm.internal.KClassImpl$Data.getSimpleName(KClassImpl.java:19) at kotlin.reflect.jvm.internal.KClassImpl.getSimpleName(KClassImpl.kt:19) at kotlinx.serialization.SealedClassSerializer$descriptor$2$1.invoke(SealedClassSerializer.java:29) at kotlinx.serialization.SealedClassSerializer$descriptor$2$1.invoke(SealedClassSerializer.java:10) at com.google.firebase.crashlytics.internal.model.CrashlyticsReport$Session$Application$Organization.X(CrashlyticsReport.java:34) at kotlinx.serialization.SealedClassSerializer$descriptor$2.invoke(SealedClassSerializer.java:82) at kotlinx.serialization.SealedClassSerializer$descriptor$2.invoke(SealedClassSerializer.java:13) at kotlin.SafePublicationLazyImpl.getValue(LazyJVM.kt:1) at kotlinx.serialization.SealedClassSerializer.getDescriptor(SealedSerializer.kt:1) at kotlinx.serialization.builtins.BuiltinSerializersKt.getNullable(BuiltinSerializers.kt:1) at io.intercom.android.sdk.m5.push.SimplePushData.getMessageData(IntercomPushData.kt:1) at io.intercom.android.sdk.m5.push.IntercomPushData$Companion.createFrom(IntercomPushData.kt:85) at io.intercom.android.sdk.m5.push.IntercomPushClientHandler.handlePush(IntercomPushClientHandler.kt:17) at io.intercom.android.sdk.push.IntercomLegacyPushClientHandler.handlePush(IntercomLegacyPushClientHandler.kt:38) at io.intercom.android.sdk.push.IntercomPushClient.handlePush(IntercomPushClient.kt:1) at io.intercom.android.sdk.push.IntercomPushClient.handlePush(IntercomPushClient.kt:2) at io.intercom.android.sdk.fcm.IntercomFcmMessengerService.onMessageReceived(IntercomFcmMessengerService.java:36) at com.google.firebase.messaging.FirebaseMessagingService.dispatchMessage(FirebaseMessagingService.java:765) at com.google.firebase.messaging.FirebaseMessagingService.passMessageIntentToSdk(FirebaseMessagingService.java:765) at com.google.firebase.messaging.FirebaseMessagingService.handleMessageIntent(FirebaseMessagingService.java:765) at com.google.firebase.messaging.FirebaseMessagingService.handleIntent(FirebaseMessagingService.java:765) at com.google.firebase.messaging.EnhancedIntentService.lambda$processIntent$0(EnhancedIntentService.java:101) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:644) at com.google.android.gms.common.util.concurrent.zza.run(zza.java:12) at java.lang.Thread.run(Thread.java:1012)

mateusz.leszkiewicz · Accepted Answer

HiÁtila Braga,It’s Mat from the Support Engineering Team 😀Can you make sure you followed this article about installing push notifications in the Intercom app 👇https://developers.intercom.com/installing-intercom/android/fcm-push-notifications/You can find an example app repo with the correct code implementation here:👇https://github.com/intercom/intercom-android/tree/master/sample

Átila Braga · Answer

@mateusz.leszkiewiczWe double checked everything and they look right, allaccording to the documentation. Is that related with obfuscation, R8/Proguard?

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