Hey ​@allanokothdev, Emily here from Support Engineernig at Intercom 👋🏼

You are seeing the error TypeError: null is not an object (evaluating 'IntercomEventEmitter.UNREAD_COUNT_CHANGE_NOTIFICATION') because you are likely referencing an internal or non-public API. The recommended way to track unread message count changes in Intercom's React Native SDK is:

• Use Intercom.getUnreadConversationCount() to fetch the current unread count.
• Listen for updates using the public event IntercomEvents.IntercomUnreadCountDidChange, not IntercomEventEmitter.UNREAD_COUNT_CHANGE_NOTIFICATION.

Example usage:

useEffect(() => {  const countListener = Intercom.addEventListener(    IntercomEvents.IntercomUnreadCountDidChange,    (response) => { setCount(response.count as number); }  );  return () => { countListener.remove(); };}, []);

This approach is documented and supported. If you are using Expo, ensure you are not running in Expo Go, as custom native modules like Intercom require a custom dev client or EAS build. 

It would also be recommended to use the latest version of the React Native module which you can find here 👈🏼