When opening the Intercom messenger to send messages, after tapping the initial prompt and being asked to type a question, sometimes the text input field for the message does not appear, and there is no way for the user to type.
We’ve had reports of this happening from users and have videos of it happening, but have not been able to replicate this behaviour on the simulator.
We’re encountering this issue on version 17.0.0
Best answer by Jacob Cox
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+5
Hey there
Issues like this are best handled by writing into our Support Team. I’m going to send your message over to them and they will reach back out to you via the email address that you signed up with and get more details from you! Keep an eye on your spam inbox just to make sure you don’t miss their message!
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