The iOS intercom SDK (14.0.6) crashes whenever I try to present it using default present() method or present(.home) method. If I use present(.messages) it works fine. Previous versions of Intercom worked fine. Is this a known issue?

Also tested with all versions from 14.0.0 and they all crash when trying to present the Messenger.

It crashes even when launched from the Intercom launcher.

Note: the view controllers are loaded from individual XIB files and not from a storyboard.

The SDK was installed through Swift SPM.

*** Terminating app due to uncaught exception 'NSUnknownKeyException', reason: '[<IntercomSDKPrivate.HomeHeaderViewController 0x11df35780> setValue:forUndefinedKey:]: this class is not key value coding-compliant for the key chatButton.'

The weird thing is that we don't have a HomeHeaderViewController but our button is named 'chatButton' from where we launch intercom. If I rename chatButton to 'helpButton' the message will change to:

*** Terminating app due to uncaught exception 'NSUnknownKeyException', reason: '[<IntercomSDKPrivate.HomeHeaderViewController 0x109bd9d80> setValue:forUndefinedKey:]: this class is not key value coding-compliant for the key helpButton.'

Is there something that I need to do differently? If I use: Intercom.present(.messages) it does not crash..

The same happens also on iOS 15.5:

2023-02-03 18:08:09.610648+0200 EZReceipts[88600:27397556] [Assert] Setting modalPresentationStyle once presentationController has been accessed will have no effect until <ICMMessengerNavigationController: 0x10eb00c80> is presented, dismissed, and presented again.

2023-02-03 18:08:09.656648+0200 EZReceipts[88600:27397556] *** Terminating app due to uncaught exception 'NSUnknownKeyException', reason: '[<IntercomSDKPrivate.HomeHeaderViewController 0x12724f180> setValue:forUndefinedKey:]: this class is not key value coding-compliant for the key chatButton.'

*** First throw call stack:

(

0 CoreFoundation           0x00000001803f3d70 __exceptionPreprocess + 236

1 libobjc.A.dylib          0x000000018019814c objc_exception_throw + 56

2 CoreFoundation           0x00000001803f3a20 -[NSException init] + 0

3 Foundation             0x000000018079da04 -[NSObject(NSKeyValueCoding) setValue:forKey:] + 312

4 UIKitCore             0x00000001846308dc -[UIViewController setValue:forKey:] + 80

5 UIKitCore             0x000000018498a95c -[UIRuntimeOutletConnection connect] + 124

6 CoreFoundation           0x00000001803dd278 -[NSArray makeObjectsPerformSelector:] + 236

7 UIKitCore             0x00000001849816e8 -[UINib instantiateWithOwner:options:] + 1896

8 UIKitCore             0x00000001846381bc -[UIViewController loadView] + 572

9 UIKitCore             0x0000000184638548 -[UIViewController loadViewIfRequired] + 172

10 UIKitCore             0x0000000184638c64 -[UIViewController view] + 28

11 Intercom              0x000000010bf074bc shouldRenderOnNewLine + 1274856

12 Intercom              0x000000010bf03998 shouldRenderOnNewLine + 1259716

13 Intercom              0x000000010bf04d98 shouldRenderOnNewLine + 1264836

14 UIKitCore             0x00000001846342ec -[UIViewController _sendViewDidLoadWithAppearanceProxyObjectTaggingEnabled] + 104

15 UIKitCore             0x0000000184638898 -[UIViewController loadViewIfRequired] + 1020

16 UIKitCore             0x0000000184572730 -[UINavigationController _updateScrollViewFromViewController:toViewController:] + 172

17 UIKitCore             0x0000000184572a48 -[UINavigationController _startTransition:fromViewController:toViewController:] + 192

18 UIKitCore             0x0000000184573938 -[UINavigationController _startDeferredTransitionIfNeeded:] + 864

19 UIKitCore             0x0000000184574c88 -[UINavigationController __viewWillLayoutSubviews] + 164

20 UIKitCore             0x00000001845558b8 -[UILayoutContainerView layoutSubviews] + 224

21 UIKitCore             0x0000000184569ee0 __53-[UINavigationController setNeedsDeferredTransition:]_block_invoke + 52

22 UIKitCore             0x0000000185294438 -[_UIAfterCACommitBlock run] + 64

23 UIKitCore             0x000000018529490c -[_UIAfterCACommitQueue flush] + 188

24 libclang_rt.asan_iossim_dynamic.dyl 0x000000010aa1874c __wrap_dispatch_async_block_invoke + 188

25 libdispatch.dylib         0x000000010a6c033c _dispatch_call_block_and_release + 24

26 libdispatch.dylib         0x000000010a6c1b94 _dispatch_client_callout + 16

27 libdispatch.dylib         0x000000010a6d0650 _dispatch_main_queue_drain + 1064

28 libdispatch.dylib         0x000000010a6d0218 _dispatch_main_queue_callback_4CF + 40

29 CoreFoundation           0x0000000180361c2c __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 12

30 CoreFoundation           0x000000018035c0b0 __CFRunLoopRun + 2432

31 CoreFoundation           0x000000018035b218 CFRunLoopRunSpecific + 572

32 GraphicsServices          0x000000018c25f60c GSEventRunModal + 160

33 UIKitCore             0x0000000184d88a98 -[UIApplication _run] + 992

34 UIKitCore             0x0000000184d8d634 UIApplicationMain + 112

35 EZReceipts             0x0000000104e6c580 main + 248

36 dyld                0x000000010a37dcd8 start_sim + 20

37 ???                0x000000010a40d08c 0x0 + 4466987148

38 ???                0xef51800000000000 0x0 + 17244705185666695168

)

libc++abi: terminating with uncaught exception of type NSException