In INTERCOM iuas7kkt we are unable to connect to INTERCOM from Android apps, we dont have this problem with Web or iOS. We see a difference here, in settings/security. What we are missing in Android, please? Kind regards. https://app.intercom.com/a/apps/iuas7kkt/settings/security/p>

Hey @user296, just wanted to let you know that @Mathew Cropperand the team have now shipped an official React Native SDK for Intercom! This might help to resolve some of the issues you were experiencing. You can find more information here.

Hey there! Can you share a little more about what you're seeing (eg. are you getting an error in the logs when you run your app with the Android SDK installed, which version of the Android SDK you're using etc)?For what it's worth, here are a couple of common integration problems people have. Might be worth checking these aren't your issue as well:It's worth checking that all the steps in the installation instructions were followed. Sometimes folks use the wrong credentials (eg. iOS API key instead of the Android one) or miss a step (eg. considering Android X or Java 8).The Android SDK supports API level 21 and up. Worth checking to make sure that your app's target is the same (or higher).If you've been able to successfully integrate the SDK and those two points above don't solve the problem, best to check the console for error logs when you run the app. Feel free to share those, but make sure you remove any identifiable (eg. names, email addresses) or secure info (eg. API keys) before you do.

Unable to connect from Android Apps

Unable to connect from Android Apps | Community

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