The only workaround I can think of is to set up a rule that evaluates the user ID for odd or even numbers and creates separate segments based on that. It would be nice if Intercom had a better A/B cross-series feature. Otherwise it's difficult to really measure the impact of an A/B test, outside of something like open and click rates.

Great question! We're actually looking into this problem right now (as we speak in fact!) Would love to understand more about what you're looking to solve with A/B testing across the Series.

Hello @ezra, You are talking about creating A/B Testing for Series, what will be the difference to create separate A/B tests for e-mail, post, chat?You can simply create A/B testing in series for e-mail, post, chat:The main difference I see is the wait time, A/B test for wait times. Everything else can be created from Series.

A/B testing seems to be scoped to the individual email in a series. Is there a way to A/B test across the whole series instead?

A/B testing seems to be scoped to the individual email in a series. Is there a way to A/B test across the whole series instead? | Community

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