Hey @erin k Racheal from the support engineer team here👋
At the moment, we don't have a way of pointing at a broad list of selectors to give the user the choice of picking one out of several - with the current capabilities, you would have to point at the dropdown and then one specific element in order to use the Click on Element method of advancement. In most cases, Product Tours don't work very well with dropdown menus on a webpage.
The main reason for this is that CSS selectors needs to be present on the page in order for the steps to trigger. On a dropdown menu, the CSS selectors can be hidden so the step you're trying to target (within the dropdown menu) may not be present and the tour step will not trigger.
An workaround for this would be to highlight the dropdown menu as a last step and mention in the message which option they should select to proceed rather than trying to highlight the option within the dropdown. Then trigger a new (following on) tour once the drop-down option has been selected.
Hey @Racheal your answer on this topic is one year old. Are there any changes in the meanwhile, by using dropdown menus within Guided Tours?
@Stefan Rutka, It’s Mat from the Support Engineering Team 😀
The Rachels answer is still valid. The Product Tour is not supporting the Dynamic CSS selectors at the moment.
