Employee A was assigned to receive all the responses from outbound messages. I'd now like to re-assign them all to Employee B. Is there a way to do this at bulk? Or do I have to go into every outbound message and change it?
Answered
Can I change which teammate Outbound message replies are assigned to in bulk?
Best answer by Roy
@pamala , That's something that Intercom should support, What about posting this in @Product Wishlist group?
+5@pamala I guess you have to open every message. If employee A left the company you could re-assign all message to employee B I think
They are not leaving the company, which why I cannot do bulk re-assign that way. Ugh, I guess I have to open every message.
+5@pamala , That's something that Intercom should support, What about posting this in @Product Wishlist group?
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