Employee A was assigned to receive all the responses from outbound messages. I'd now like to re-assign them all to Employee B. Is there a way to do this at bulk? Or do I have to go into every outbound message and change it?

@pamala, That's something that Intercom should support, What about posting this in @Product Wishlistgroup?

@pamalaI guess you have to open every message. If employee A left the company you could re-assign all message to employee B I think

Can I change which teammate Outbound message replies are assigned to in bulk?

Can I change which teammate Outbound message replies are assigned to in bulk? | Community