Can't set series live - the audience is invalid

Question

Hi everyone! Trying to set my first series live, but when I press the button "Set live" my entry rule shows me the message "finish editing your changes". Then I see popup - how many customers will be in my audience when I start the series, I press "OK" and ... get the notification (red block on top of the page) - "The audince is invalid" 0_o My series is very simple, I did it by template, and all changes have finished. How I can fix that??

Vivian · Accepted Answer

@andrew f11​I've created a couple of series and the thing that has gotten me a few times is saving the individual elements of the series. The system will let you you exit the edit window for an element, but it doesn't appear to auto-save the edits. Try opening and saving each element as well as the settings under "show settings".

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded