Custom Actions and Objects in a Series? (not in a bot action)

Question

Hi can I use a custom action and/or custom object in a series (not in a bot).  ex.  I would like to send an email after fetching data from an external API using a GET request.  This action will be triggered by the user’s place in the series, NOT by them sending a message to us.

Nathan Sudds · Accepted Answer

@Steven Gilliam Sounds interesting, I believe your best option here is to have that information pulled into the account on the custom attribute level if you want to use it in the Series --- because then it will be readily available to any features of the Series.But I don’t work as deeply with Series on a day to day basis so there may be other ways to do custom actions etc that would work too but in my experience having the data brought in as custom attributes etc gives you the most flexibilty. So if that data you wanted to fetch from the API was updated frequently in the attribute you’d be ready to go unless it’s changing so frequently that it would somehow be out of datedue to the method you bring it in via the attribute.Hope this helps!

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