Does anyone know how to untag messages in bulk?

Question

I'm cleaning up our tag list, but it's such a pain to remove tags that are linked to messages as sometimes there are 40 or more messages linked to it.

Racheal · Answer

Hey @user2149​Racheal from the support engineer team here&#128075;Right now there isn't a way to bulk untag users, but I would be happy to pass your feature request along to the product team.If there arenousers that you're wanting to keep tagged with this tag, then you can simply delete the tag withinPeople and Company tags.If thereareusers that you want to keep tagged with this tag, we do have a workaround you might find helpful--but it will require a few more steps.In this example, I'm going to refer to the tag that needs to be removed astag x.For the users that you want to keep tagged withtag x, you will need to tag these users with a new tag, which we'll calltag y. If there are more than a few users, your best option would be to do this via aCSV import. Once you've tagged these users withtag yyou can go ahead and deletetag x, and then renametag ytotag x.

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