Filter out disengaged users in email messages within a Series

Question

When editing an email message in a regular campaign, in the select audience section, there is a very useful filter to avoid SPAM folders, which excludes disengaged users (users who hasn't opened past 20 emails or so). I can't see such a feature when editing an email within a Serie. Is there a workaround? is this filter set by default when the message is within a Serie?

Roy · Accepted Answer

Hi@user399​,Yes, there no such option cause it's a series. You can segment disengaged people at the start of the series.Example - Set "Last Seen" less than 180 days ago" as an entry rule.Hope this helps.

User399 · Answer

Yes, Thanks @roy s11​I'm currently using a Rule block with last seen, but it would be nice to be able to filter users who haven't opened several emails, to avoid emailing them at any point in a serie. I'll request the feature

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